ETtoday 新聞雲: 「顧客非至上、不用太勤奮」日電器行K's逆向操作

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「顧客非至上、不用太勤奮」日電器行K's逆向操作 Oct 12th 2013, 02:22 現代服務業一般遵從「顧客至上」的理念，但日本的連鎖電器行「K's」卻反其道而行，而且業績還逆勢成長！日本擁有3000多家量販店的「K's」以「顧客非至上、不用太勤奮工作，只提供低價的商品」殺出一片藍海。 《詳全文...》

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